Maryland Coop Tops Rankings In J.D. Power Survey
For the sixth consecutive year, Southern Maryland Electric Cooperative topped out the rankings among mid-sized utilities in the J.D. Power Electric Utility Residential Customer Satisfaction Study. The study, now in its 15th year, measures customer satisfaction with electric utility companies by examining six factors: power quality and reliability; price; billing and payment; corporate citizenship; communications; and customer service. Click here for more.