Coops Honored by J.D. Power
Three of the 50 companies selected as J.D. Power 2012 Customer Service Champions are electric coops: Jackson EMC in Jefferson, Georgia; Sawnee EMC in Cumming, Georgia; and Southern Maryland Electric Cooperative in Hughesville, Maryland. The list was based on feedback from customers on what J.D. Power calls the “5 Ps” – people, presentation, price, process and product. Read more here.